• For more than 75 percent of the participants in the latest international Berylls study, sustainability is a ‚fairly‘ or ‚extremely relevant‘ purchase criterion for the next car.
• Sustainability aspects such as transparency and emissions reduction are given high weighting, while fair working conditions in production hardly play a role.
• Customers are predominantly skeptical of manufacturers‘ sustainability initiatives; much is perceived as greenwashing.
• For only seven percent of customers, sustainable living requires them to give up their cars, the study shows.
• Customers want incentives in the form of rewards for sustainable driving behavior.

SUSTAINABLE CUSTOMER EXPERIENCE – WHY IT MATTERS

The automotive industry is undergoing a major transformation, as sustainability becomes a defining issue for the public as well as governments and regulators. In addition to ever-stricter environmental legislation, customers are growing increasingly aware of the environmental impact of their choices, so that OEMs must integrate sustainability into the core of their operations. It is no longer enough for manufacturers to produce electric cars and reduce their footprint in the sourcing and production of their vehicles, however. Rather, manufacturers must develop and deliver a comprehensive and cohesive customer experience that embodies sustainability, right across the first contact with the customer to the ownership lifecycle. Now that all the major OEMs have battery electric vehicles in their portfolio, manufacturers are finding it harder to differentiate their products on sustainability, even though this is becoming an important purchase criterion for customers.

What’s more, electric vehicle sales are proving to be erratic rather than on a straight upward trajectory. This is true especially in countries where governmental incentives are changing, and/or where the public charging infrastructure is still struggling to catch up with the availability and take-up of electric vehicles. A further pressure takes the form of new players in the market, particularly as Chinese manufacturers enter the electric vehicle industry with credible offerings, pushing western OEMs to rethink their strategies for attracting customers and reinforcing their brand loyalty. All of this is shifting the focus from the product to the wider customer experience as the key to sustainability-related differentiation. So, let‘s put ourselves in the customer‘s shoes…

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Since the end of the Cold War, Hungary has proved an attractive manufacturing base for some of the world’s leading automotive OEMs and suppliers. However, the selling points that first drew international companies to Hungary, such as a relatively low-cost workforce and proximity to western European markets, are no longer sufficient on their own to justify major investments by global players. Other factors that need to be considered range from Hungary’s currently problematic relations with many other EU countries to a skills shortage in sectors that are critical to electric vehicles (EVs).

We believe that Hungary will remain a significant location for international automotive companies as recent announcements and investment activities by Magna and Boysen proof. At the same time, OEMs and suppliers will need to make smart decisions that take into account Hungary’s ability to serve as a cost-efficient manufacturing base as the transition to EVs accelerates.

This location assessment analyses the advantages and possible risks of expanding or establishing manufacturing operations in the country. In all cases, OEMs and suppliers should aim to achieve the following goals when deciding whether to initiate or increase investments:  

• Production flexibility: Manufacturers have had to respond rapidly and cost effectively to the external shock of the Ukraine war and resulting energy crisis
• Risk diversification: Continuing friction with the wider EU means businesses should avoid over-dependence on operations in Hungary
• Skills sufficiency: Companies should ensure through training programs and recruitment that the local workforce has world-class electric mobility capabilities

REVENUE SCENARIO SPOTLIGHT HUNGARY DEEP DIVE CELL CONTACTING SYSTEMS

When Chinese automakers lifted the curtain on their latest state-of-the-art digital vehicle innovations at the 2023 Shanghai Motor Show they laid down a marker for all automakers. A new breed of OEMs had arrived, and they had digital in their DNA. By building and deploying auto software faster and more efficiently than their incumbent rivals they proved that software is already one of the biggest challenges to incumbent OEMs’ dominance of the global automotive market.

Why is this, when incumbent OEMs have decades of experience in refining auto technology development cycles? Our experience with multiple established brand automakers suggests that standard innovation and supplier management practices are failing to meet the demands of rapid, iterative and collaborative software evolution. These ways of working are unable to cope with the number of software variants demanded, they result in conflict with legacy systems, they fail to deliver effective abstraction layers for simplification and to generate sufficient reusable content, and they are too slow.

Underlying these challenges is the fact is that the standard innovation model does not encourage equal-partner collaboration. Creating the software-defined vehicle demands digital-first skills, and integrated working models that reflect the collaborative ecosystem in which software development flourishes.

Incumbent OEMs have already undertaken several approaches in their attempts to gain momentum in the rapidly evolving field of automotive software. They have tried strategic alliances with big tech suppliers of proprietary software. They have tried building their own dedicated software houses. They have tried reproducing the agile working models familiar to IT businesses, grafting some elements of these onto legacy methods of planning and executing. None of these have really worked – and meanwhile, development costs are ballooning and returns on investment in data are disappointing.

It is time for a new strategy.

AUTOMOTIVE TECHNOLOGY IS CHANGING FASTER THAN EVER BEFORE – YET THE INDUSTRY’S SALES MODEL REMAINS LOCKED IN THE PAST. THE TIME HAS ARRIVED FOR RADICAL CHANGE.

Automotive e-commerce has been around in various forms for more than 20 years. From the online-first used car sector to Tesla’s “5-Click” online purchase journey for new EVs, the range of digital automotive commerce models is already extensive. However, for traditional OEMs, the level of engagement with transaction across digital channels remains marginal. The full potential of digital automotive commerce is yet to be unleashed.

Automotive OEMs continue to operate a largely dealer-dominated sales model that gives limited access to the customer and little control over final prices. Manufacturers continue to communicate with customers nearly entirely with brand focus and lack the ability to systematically form the customer journey towards in the pursuit of transactions.

Tesla senkt die Preise drastisch – VW, Ford, BMW und Co. reagieren unterschiedlich. „Alle kommen aus dem Verknappungsparadies“, meint Jan Burgard von Berylls, „jetzt aber haben wir wieder Überkapazitäten und die Lieferketten haben sich entspannt. Der Wettbewerb spielt sich im Volumensegment ab.“ Der Vorsprung im batterieelektrischen Zeitalter ist nur mit dem richtigen Timing möglich. „Make or break!“ Ist Elektromomilität Chance oder Sargnagel für die Unternehmen? Burgard rät: „Grundsätzliche Strukturen in Frage stellen, sonst kommt man ins Hintertreffen – unabhängig von der Antriebsform.“

• Berylls Equity Partners schließt seine dritte Akquisition ab und übernimmt die Anteilsmehrheit an Hatz Components mit Sitz in Ruhstorf an der Rott.
• Als strategischer Partner der Motorenfabrik Hatz wird Berylls die Führung bei der vollständigen Herauslösung und bei der Weiterentwicklung von Hatz Components als eigenständiges Unternehmen im globalen Markt für hochpräzise Komponenten für Industriemotoren übernehmen.
• Nach der Übernahme der MEKU-Gruppe und der Heinrich Huhn Gruppe erwirbt Berylls ein weiteres Unternehmen mit einem zukunftsträchtigen Produktportfolio und einem nachhaltigen Wachstumspotenzial.

INTRODUCTION: CIRCULARITY IN THE AUTOMOTIVE INDUSTRY

Rising cost for raw material, insecure supply chains and ever-increasing pressure on sustainability goals: The need and the upside for sustainability in the value chains are increasing drastically. Recalibrating the value chains and transforming towards a circular economy becomes a must for those who want to last.

Four pillars define the circular economy in the automotive industry: Refurbishment, Remanufacturing, Reuse and Recycling. These 4Rs differ according to the product level which they address (vehicle, module, or parts) and the respective activities: All allowing for a better utilization of resources. To make the different elements work two aspects are critical: A functioning ecosystem and suitable products.

While refurbishment is a powerful lever on the vehicle-level and recycling is the way to go when it comes to raw material on a part-level, remanufacturing and reuse are in scope when considering the module or component-level. While reuse is often applied to second-life applications and parts where a certain wear is acceptable, remanufacturing is a powerful approach when modules lose certain performance characteristics over time but can be reconditioned to return to their original purpose.

For automotive supply chains, the past few years have been exceedingly volatile, with varied shocks overlapping. The impact of Covid-19 and the semiconductor crisis seem to have passed, however shortages of raw materials (particularly those used in battery-making) and geopolitical risks including the ongoing war in Ukraine, have not gone away.

In addition to external shocks, the supply chain is also being fundamentally reshaped by the transformation of the auto industry itself. As vehicles become increasingly software-enabled and electric, the balance of power between OEMs and suppliers has shifted. As we set out in previous articles in this series, true collaboration is essential starting in the development stage, and selecting the right supplier can make the difference between success and failure.

Effective risk detection and risk mitigation strategies are therefore becoming increasingly critical for both OEMs and suppliers to ensure their long-term resilience and success. When the next crisis inevitably hits, how will the supply chain hold up? Too many mitigation strategies still address only short-term and obvious risks. Rarely do either OEMs or suppliers think more radically, taking steps such as buying a mine to ensure supply of a key mineral, acquiring lower-tier suppliers or designing more value-creating components in-house.

Here, we look at how automotive companies can first harness the power of data to identify risks at every level of their supply chain. Armed with a clear and detailed picture of the risk landscape, they must then act to stop problems arising, typically in three categories: with the supplier, with their own product requirements, and with their own organizational processes.

Risk detection: Know your supply chain

As described above, risk has increased in automotive supply chains as companies have been simultaneously hit by external disruption and the industry’s own technology changes. Electrification and a greater share of software in vehicles demand new suppliers, new raw materials and new types of supplier relationships.

As the number of suppliers increases, the risk of production stoppages increases, because disruption to one link in the supply chain may bring the entire production process to a halt. At the same time, the increasing product and process complexity means automotive companies are working with new technology suppliers that enjoy a near-monopoly position in some technologies. This has created greater dependency by OEMs, which cannot reduce their risk by having multiple suppliers.

The result of all these factors is that early risk identification and analysis is essential. Data holds the key: as Figure 1 below shows, there are eight steps across three layers to follow, starting with data collection (internal, external and historic), followed by analyzing and classifying the data, and lastly using it for risk assessment:

ACCESS RISKS OF CRITICAL SUPPLIERS
After identifying and ranking the most critical suppliers, risks are assessed in a risk matrix for further measure definition.

Figure 3: Eleven key supply chain risk mitigation measures

Here we take a more detailed look at how OEMs and suppliers can apply one of the key measures in each of the three action areas:

Supplier: b(u)y passing the Tier-1 supplier

To ensure auto companies have adequate supplies of essential parts even in times of crisis, radical risk mitigation strategies must be on the table, even those which require a higher degree of capital tie-up and longer-term planning. These include buying critical Tier-n suppliers outright or taking a majority stake to gain direct to control. This may mean buying a raw material producer or a mine supplying a vital resource. Companies can also make non-cancellable and non-refundable committed purchase agreements to buy large quantities, of lithium for example, and act as a dealer by distributing the raw material to their Tier-1 and 2 suppliers. Contracting directly with the manufacturer of a high-value part for which a Tier-1 supplier usually does the integration, without an agreed purchase quantity, is another option. The overall aim is to be a priority customer for deliveries, with an increased level of confidence in securing the necessary components, even during times of crisis.

We expect strategic co-development partnerships, as well as co-investments and joint ventures, with critical subcontractors to become increasingly common as OEMs and large suppliers prioritize stable supply chains. These measures are out of the comfort zone of most automakers, which have established arm’s length supply arrangements over decades in the search for ever-greater efficiency. But change is now unavoidable.