STEER TO WIN: HOW TO MANAGE THE COMPLEXITY OF SUSTAINABILITY

Munich, August 2024

Steer to win: How to manage the complexity of sustainability

Munich, August 2024
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ustainability has become central to everything automakers and suppliers do, and for years they have been publishing sustainability reports that highlight their progress on reducing carbon emissions and transitioning to electric vehicles.

However, progress is still being made in a piece meal way by many companies, rather than as part of a holistic plan for the future of the business. This needs to change for two reasons: firstly, OEMs and suppliers are under increasing pressure from regulators, shareholders and customers to ensure their products, processes and supply chains meet the highest standards of sustainability. Secondly, well-coordinated measures to use energy and materials more efficiently and increase recycling offer opportunities to increase the top and bottom line: our estimates show potential cost savings of more than €260 per vehicle, for example!

In this report we look in detail at both the new regulations the auto industry must respond to, and the business opportunities presented by sustainability. Then we set out how the Viable System Model (VSM) can be used to effectively steer sustainability, with a KPI “tree” as the operational backbone.

Our experience working with OEMs and suppliers has shown that the key to solving the complex challenge of sustainability, and staying ahead of rivals, is through effective steering. Just as automotive companies have mastered the control of their financial resources over the last 100 years, now they must embed a similar level of oversight of their environmental and social impact and resources.

The key steps that OEMs and suppliers should take now are:

· Set a clear strategy that goes beyond regulatory demands to reap top- and bottom-line benefits from changes to improve sustainability

· Set up an early-warning system and watch regulations closely to be prepared for different regulatory scenarios

· Set up a holistic steering model for sustainability that has the same management attention and detailed design as today’s financial steering

· Define sustainability targets in alignment with the company’s overall strategy and break down central targets into manageable KPIs for each organizational unit

· Don’t underestimate the power of a clear purpose on sustainability – purpose-driven organizations are performing better in their transformations

Download the full study and get in contact with us to start your organization’s sustainability steering journey today!

 

Berylls Insight
STEER TO WIN: HOW TO MANAGE THE COMPLEXITY OF SUSTAINABILITY
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Authors
Peter Trögel

Partner

Theresa Stütz

Associate Partner

Tobias Detzler

Project Manager

Alexander van Woudenberg

Project Manager

Samuel Schramm

Consultant

Peter Trögel

Peter supports companies with complex strategic and operational challenges in the automotive industry. He is an expert in operations and can look back on many years of experience in the transformation environment. His areas of expertise include development, industrialization, and production. Peter is also responsible for Berylls Digital Ventures’ digital task force solution – elyvate.

Peter also heads the Sustainability service offering at Berylls by AlixPartners (formerly Berylls Strategy Advisors). He supports clients in developing and implementing sustainable business models in the automotive industry.
Prior to joining Berylls, Peter worked for Booz & Company and PwC Strategy&, among others, as a member of the management team. He holds a diploma degree in industrial engineering from the Karlsruhe Institute of Technology (KIT) and the University of Technology Sydney (UTS).

Theresa Stütz

Theresa Stütz (1991) joined Berylls Strategy Advisors in December 2017. Meanwhile she is associate partner and automotive downstream expert.

She has been advising automotive manufacturers in a global context both in the luxury and premium segment. She has in-depth expert knowledge in the areas of sales and marketing, particularly in the context of customer experience strategies. Other areas of expertise include strategy development processes, Go-to-market strategies and transformation management.

Theresa received both Bachelor and Master of Science in Management and Technology (Mechanical Engineering) at Technical University of Munich.

Navigating online automotive sales – Key insights from consumers around the globe

Munich, July 2024

Relevance of successful claims management in crisis years

Munich, July 2024
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espite heavy investments, OEMs are facing the challenge to sell cars online mainly due to low customer awareness.

As a result, online vehicle sales fall short for many OEMs. Our latest research, “Navigating Online Automotive Sales – Key Insights from Consumers Around the Globe,” tackles this issue head-on. We explored what customers in Germany, China, the USA, and Korea mean by “buying cars online,” which steps they prefer to complete online versus offline, the role of dealers, and what encourages online car purchases.

Here are some of our Key Insights:

  1. HERE TO STAY: Post covid hype – where vehicle availability was limited & willingness to pay was high – is over! Yet, Digital Automotive Commerce is here to stay, as some customers (especially EV customers) prefer digital over physical touchpoints. OEMs must create a decisive and clear USP (over offline retail) for customers when deciding to drive online sales.
  2. POWER OF CHOICE: In parallel, OEMs need to enable the customer to switch between online & offline (a.k.a. “true omnichannel”) – Especially for more complex steps such as trade-in and financing and price negotiations, OEMs must create digital journeys forwarding hot leads to the dealer to be converted for the neuralgic sales steps
  3. ROLE OF THE DEALER: Speaking of offline: The dealer role is and will remain critical, especially for digital sales as retail is “part of the system” – also the customer requests advice primarily in person, which can also be enabled using digital channels (e.g. via virtual consultation)

 

Download the full report to explore all insights and strategies for enhancing online vehicle sales.

Berylls Insight
Navigating online automotive sales - Key insights from consumers around the globe
DOWNLOAD
Authors
Henry Lundt

Principal

Philipp Purrucker

Senior Associate

Julian Krugmann

Associate

Pia Wurst

Consultant

Henry Lundt

Henry Lundt (1984) is a Principal at Berylls Mad Media (part of Berylls Group), the experts for transforming sales & marketing in the automotive industry. He is an expert in digital automotive commerce as well organizational transformation and can look back on many years of consulting experience in various roles.

Henry Lundt has been digitizing automotive sales & marketing for manufacturers and suppliers since 2009 and has experience in the areas of holistic strategy development, digital product development & applying and optimizing agile working models. Beyond this, Henry Lundt built expertise in digital automotive commerce, consulting our clients to build and optimize transaction journeys. Prior to joining Berylls Mad Media, he set up Berylls Digital Ventures as first Berylls Group entity – prior to joining Berylls, Henry Lundt was Head of Automotive at TD Reply, a marketing & innovation consulting firm, focused on digital business.

He graduated as business economist from the University of EBC Berlin in marketing & media with a combined studies in Business Management in University of Sunderland & University of Newcastle upon Tyne (UK).